All our carriers are hand-designed, produced, and manufactured by our studio designers, ensuring that each carrier meets high-quality standards."
FAQ
Our dedicated customer support team is here to help you with any questions or issues you may have.
Frequently asked questions
"May I ask about the production and manufacturing process of the baby carriers?
How long does it take to make a custom guitar strap?
For selected and limited edition straps, the production cycle is 2-4 weeks from the order date. For master-designed straps, the production cycle is 4-8 weeks or longer from the order date (depending on the specific requirements of each strap).
Do you offer expedited shipping options?
Yes! When you check out to purchase the straps, we provide all air shipping options. The air shipping fees will be borne by you, and the specific air shipping delivery time may vary depending on the policies of each country and different courier companies.
Do these guitar straps fit acoustic guitars?
Yes! All of our guitar straps are suitable for acoustic guitars, electric guitars, and basses. If you need a special material or size that better fits your acoustic guitar, please feel free to contact us or leave a note when placing your order. We will get back to you promptly.
"I need a longer guitar strap. Can you help me?
Our handmade straps come in different length options. You can specify the required length and adjustment range when placing your order."
"I need a shorter guitar strap for a teenager, can you help me?
Yes! We can design and make custom guitar straps for children and teenagers of different ages, heights, and genders. We can also help with size modifications and adjustments as they grow. Feel free to contact us anytime!"
Do you provide international shipping?
Yes! We ship worldwide, but international shipping may take longer. Typically it takes 1-2 weeks, but sometimes it depends on customs processing time in different countries, which could take up to 6 weeks.
"Do you cover international taxes or tariffs?
No, we do not cover any taxes or duties related to our products. As we are not located in your country/region, we are unable to collect or estimate these charges. Please research your local import laws to determine if there are any taxes on handmade goods from China in your
"Will your guitar strap fit the strap buttons or locks on my guitar?"
"Yes. Our straps have been tested with all major strap locking devices and fit all acoustic guitars, electric guitars, and basses."
"Do you charge for installation?
No. We try to keep it simple. The price you see is the price you pay for the strap."
May I receive assistance with artwork creation?
Yes! We would be happy to help you with simple design tasks, including text, image, and graphic placement. Please contact us.
"What payment methods do you accept?
Our website accepts all payment methods supported by Shopify. All online orders will be processed for production immediately. If you encounter any issues when placing an online order, please call or email us, and we will be happy to assist you."
Do you offer wholesale prices?
Of course. We provide different levels of discounts, with a minimum requirement of 50 straps or products within the price range. Welcome dealers and partners from all over the country to contact us.
"If I don't like my custom-made harness, can I return it?
Due to the fact that handmade harnesses are custom-made products, we are unable to restock and resell them, so we do not accept returns for custom-made harnesses. However, if you have any issues, we will endeavor to ensure you are 100% satisfied with the product. If you need any assistance, please feel free to contact us."